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Is it time to clean your printer?
Feb 03, 2020
Are you having image quality issues with your printer?
Image quality issues can be caused by a variety of different things. To find what may be causing the problem you first need to determine what process you are using when you see the issue. If the defect is only seen on copies that is a different issue than if you see the issue on prints.
So when you try to fix an image defect first ask yourself the following:
- Does it happen when you make a copy?
- Does it happen when you print?
Did you know that most image quality problems can be solved by just cleaning your multifunction printer?
If the image quality issue only happens when you are making a copy then the problem may be with the glass that the original travels over to make the copy. If this is the case then I have a question for you, how often do you clean your printer?
Let’s take a look at some of the most common issues when it comes to not cleaning your printer or copier.
Problem
Lines, spots, streaks, voids or deletions on copies or scans.
Solution
This can be caused by dirty Document or Constant Velocity Transport (CVT) glass. Clean the glass on the machine once a month or whenever quality issues arise. Check out this video from Xerox
for a helpful how-to.
Problem
Inconsistencies in density of colour in copies or prints
Solution
On some machines you need to periodically clean the laser windows or print head lenses to prevent this.
Problem
Frequent document or paper jams when printing or copying.
Solution
On some machines you can clean rollers that could help avoid paper jams. Alternatively you can arrange for regular services and maintenance of your printer.
So, it is a good idea to familiarise yourself with all the cleaning procedures for your machine. To find out what you can do to keep your machine clean for some printers such as xerox, go to their Online Support page for your machine and select the Perform Machine Maintenance or Maintain the Machine link. There you will find several items that you can take care of yourself.
Image quality issues when you print could be fixed through your settings.
If the image quality issue happens when you print then try printing an internal report from the machine like the settings or configuration report and see if the defect shows on the report.
If the report is fine with no defect or error then the problem is most likely with the original file or document. In this case try printing a different document from a different program and see if the problem is still there.
For Xerox Printers you can look up information on the print quality issues on their online support
for your machine. They break down the solutions for image quality issues that happen on copies, prints or both.
Sometimes you may see image issues at a regular interval like every 1 inch. Another component of image issues is whether they are horizontal or vertical lines, bands, dots, or deletions. This video is for Xerox WorkCentre® model printers
addresses these repeating defects however the steps and procedures are similar on most Xerox printers.
So there are a lot of components to look for on image quality issues. Knowing these can help you to narrow down the possible cause of the printing issue.
Make sure you know what feature is being used when the image issue occurs, in what direction it occurs and if it is at a regular interval before you search for solutions online or contact support. And happy printing!
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With the world news dominated by the Corona Virus pandemic, many are setting up our home offices and taking their printers too...
The option to work remotely or from home has become more and more popular in recent years. Especially with the advancement of wireless technology, managed print services and remote access to cloud storage. Not braving the rush hour to get into the office has never been so easy. However, with this new and disruptive pandemic sweeping the world, working from home has taken on a whole new purpose. It is not just about flex-ability anymore, remote work is safer.
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Here is what they have to say on their current operations and how they are planning for the future.
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